How to permanently delete your FahrAura account and personal data
You can permanently delete your FahrAura account and all associated personal data directly within the FahrAura mobile app at any time: 1. Open the FahrAura mobile app. 2. Tap the 'Profile' tab. 3. Scroll down and tap 'Delete Profile' / 'Delete Everything'. 4. Confirm the confirmation prompt. Upon confirmation, your Firebase authentication record, user profile, and all associated driving telemetry sessions are wiped immediately and irrevocably.
If you have uninstalled the app or cannot access your mobile device, you can submit an account and data deletion request via email: Send an email to support@fahraura.com with the subject line 'Account Deletion Request'. Please specify the Google account email address associated with your FahrAura profile. Our operations team will verify your request and process the complete erasure of your account and records within 30 days pursuant to Art. 17 GDPR.
When your account is deleted, the following data is permanently erased: • User Profile: User ID (UID), email address, display name, and avatar photo. • Driving Telemetry & Routes: All recorded GPS coordinates, speed records, sensor data, and route recaps. • Performance Metrics: Aura score, driving fault logs, exam readiness predictions, and AI coaching notes. • Calendar & Bookings: All driving lesson appointments and instructor scheduling records. • Community Activity: Community posts, replies, comments, and post likes.
Certain transactional metadata related to completed in-app purchases (such as transaction IDs and purchase timestamps processed by Google Play or Apple App Store) may be retained for the minimum statutory period required by German tax and commercial laws (HGB / AO), after which they are permanently expunged.
Click below to prepare your formal deletion request directly via email to our operations team: